For a pharmacy or pharmaceutical distributor, an expired pack is not just lost margin. It is a patient-safety risk and a reputation risk. Yet short-dated stock is still sold by mistake, or found too late to return to the supplier.
Where things slip
- Batches are not recorded when stock is received, so expiry dates live only on the box.
- One product is bought by the carton but sold by the pack, strip or tablet, and the counts drift.
- When a recall comes, nobody can say quickly which customers received which batch.
The fix: track the batch, not just the product
With cBiZ, every batch is received with its lot number and expiry date. Alerts show what is about to expire while there is still time to act, and expired items are stopped at the till. Units of measure and sub-units let you buy in cartons and sell by pack, strip or piece, with stock kept right in every unit.
Traceability when it matters
Batch tracking links each lot from the supplier purchase to the customers it was sold to. Damage Management records expired and damaged returns to suppliers and tracks the compensation claims, so write-offs become recoveries wherever possible.
Beyond the counter
Branches, the wholesale counter and medical reps work on one system. Reps use the SFA app for visits and orders, clinics see their orders and statements in the Customer app, and every sale carries a KRA eTIMS invoice.
Ready to see it in your business? Start a 30-day free trial of cBiZ, with no credit card and nothing to install, or talk to our team: call 0751 650 020, WhatsApp +254 751 650 020 or email sales@cybcorp.tech.
