Broken, expired and damaged stock is part of trade. What hurts is when it is written off quietly, with no reason recorded and no claim made against the supplier.
Why damages need a process
- Without a reason, you cannot tell handling problems from supplier problems.
- Without a record, supplier claims are forgotten.
- Without approval, write-offs can hide shrinkage.
Damage Management in cBiZ
Damaged goods are recorded with their reason and location. Returns to suppliers are tracked, along with the compensation claims, so you know what has been recovered and what is still owed.
For pharmacies and food businesses
Combined with lot numbers and expiry dates, expired and to-be-expired stock is flagged early enough to return or sell before it becomes a loss.
Small steps, big savings
- Record every damage the day it happens.
- Review damages by product and supplier monthly.
- Follow up open supplier claims every week.
Ready to see it in your business? Start a 30-day free trial of cBiZ, with no credit card and nothing to install, or talk to our team: call 0751 650 020, WhatsApp +254 751 650 020 or email sales@cybcorp.tech.
