Likes are nice, but for a small business the job of every post is to start a conversation: a WhatsApp chat, a call or a visit. That changes what you post and how you measure it.
What to post
- Real products and real customers, photographed in your shop.
- Useful tips your customers can act on.
- Behind the scenes: your team, deliveries and new stock.
- Clear offers with a deadline.
End every post with one action
"WhatsApp us", "Order from our QR Store", "Visit us today": one clear next step, and make it easy.
Be ready when they reply
Conversations that start on social media should land somewhere your team can answer. With cBiZ's shared WhatsApp inbox and CRM, replies come from the business number and leads are followed up instead of forgotten.
Measure what matters
Track chats, enquiries and orders that came from each channel, not only likes and views.
Ready to see it in your business? Start a 30-day free trial of cBiZ, with no credit card and nothing to install, or talk to our team: call 0751 650 020, WhatsApp +254 751 650 020 or email sales@cybcorp.tech.
