Paper job cards are costing you: digitizing field service
If you install, maintain or repair equipment, your technicians are your business in front of the customer. Too often their work is recorded...
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Insights
Ideas to run a better business
Practical guides from the Cybcorp team on compliance, payments, stock, field teams, selling online and choosing business software.
From complaint to resolution: running a simple support desk
Every business gets customer issues: a wrong delivery, a faulty item, a question about an invoice. What separates good businesses is that is...
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Run your business from your phone: what owners should check every morning
Owners do not need every report every day. They need a quick, reliable picture: how yesterday went, where cash stands, and what needs attent...
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Reports you actually read: building the few that matter
Business software often comes with hundreds of reports, and owners still export to spreadsheets to answer simple questions. The fix is not m...
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Buying abroad, selling at home: handling multiple currencies
Many Kenyan businesses import raw materials, machines or finished goods in dollars or other currencies, and sell in shillings. When purchase...
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Control spending without slowing the business: approval workflows
As a business grows, the owner cannot approve every purchase personally, but letting anyone spend freely is not an option either. Approval w...
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Choosing a POS for your shop: what really matters at the till
The till is where your customers meet your business. A slow or unreliable point of sale costs sales at busy times and creates problems at ca...
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Promotions that grow sales, not just discounts
A promotion should bring customers in, move the right stock, or reward loyalty. Too often it just gives away margin to customers who would h...
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